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Clean Best cleaner mopping the brick-walled lobby of a warehouse-conversion apartment building in Alexandria NSW

Alexandria NSW 2015

Strata Cleaning Alexandria

A converted warehouse makes a beautiful apartment building and a demanding one. Brick that cannot be washed, open steel stairs with a visible underside, a slab that hates the wrong chemical, and a terrace where the factory roof used to be.

  • Lobbies, stairs, corridors, bin rooms, basements, terraces
  • Brick dusted, never wet-washed. Concrete at neutral pH.
  • Monthly written audit the committee can table
  • Rolling agreement, thirty days notice, no lock-in
$20m public liabilityPolice-checked cleanersWritten arrival window

What is strata cleaning in Alexandria?

Strata cleaning in Alexandria is the cleaning of the common property of apartment and mixed-use buildings in Alexandria NSW 2015 — the areas owned collectively by the strata scheme rather than by an individual lot owner. Clean Best cleans lobbies, corridors, internal and fire stairs, lifts, bin rooms, basement car parks, mail areas and shared roof terraces.

Many Alexandria strata buildings are warehouse conversions, so the common property is made of exposed brick, concrete slabs, open steel stairs and glass balustrades rather than plasterboard and carpet. Clean Best dusts brick rather than washing it, because brick absorbs water and can bloom salt on the face, and cleans concrete with a neutral-pH detergent so the seal is not stripped.

Clean Best takes instructions from the one contact the scheme nominates — usually the strata managing agent or building manager — and a named supervisor audits the building monthly against the written scope and reports to that contact.

  • Scheduled Alexandria runDepot at Seven Hills — so the timing is committed, not improvised
  • Written arrival windowA named day and a named window, agreed before we start
  • $20m public liabilityCertificate of currency before the first shift
  • Written quote in 24 hoursFixed price, no lock-in contract

Strata cleaning Alexandria

Common property in a conversion is made of things that punish guessing

Strata cleaning is unusual among cleaning jobs in that the person paying for it is not one person. It is a committee, and a committee is a group of people who each notice a different thing and none of whom notice the same thing twice. One owner cares about the lobby. One cares only about the bin room. One has never looked at either and is entirely focused on the cost line in the levy notice.

The only defence against that is a written scope, and the only defence against a written scope going stale is a supervisor who audits against it in writing and sends the result to somebody who can table it. That is how we run strata cleaning in Alexandria, and it is deliberately boring. Boring is what a committee actually wants.

The building is the complication

Alexandria’s residential stock includes a great many warehouse conversions, and a conversion is a magnificent building to live in and a technically awkward one to clean. Its common property is not the common property a standard strata quote assumes.

The lobby walls are exposed brick. Brick is porous. Wash it and it drinks the water, and when that water comes back out it can bring dissolved salt with it and leave a white bloom across the face — which is how a cleaner turns a feature wall into a repair bill. So we dust brick. Soft brush, the courses, the ledges, the mortar lines. We do not wet-wash it, and anybody who offers to is telling you they have not cleaned one before.

The floors are concrete, usually sealed. The seal is the only thing between the slab and everything that lands on it, and a strong alkaline cleaner thins it invisibly, one visit at a time, until the floor stops repelling and starts absorbing. Neutral pH, dust-mop before damp-mop, every time.

And the stairs are open steel, which means they have an underside, and that underside is visible from the floor below — which is the entire architectural point of them. It is also the surface that no cleaner in the history of the industry has ever cleaned without being explicitly told to. It goes in our scope by name.

The bin room is where you will be judged

Every committee in Sydney thinks the lobby is the space that matters. Every resident thinks it is the bin room. The residents are right, because the lobby is a place people walk through and the bin room is a place they have to stand in.

The cheapest quote in the pile has always done the same thing to the bin room: reduced it to a fortnightly line. It is invisible in a spreadsheet and extremely visible on a Tuesday in February. We do it every visit — floor washed, bins physically moved and the floor beneath them cleaned, chute base cleared if the building has one, the room deodorised — and where it is in scope, we present and return the bins on collection day.

Terraces, drains, and the claim nobody saw coming

A conversion frequently has a roof terrace, because the factory roof was flat and somebody sensibly turned it into the best space in the building. Shared terraces need the obvious things: hard surfaces washed, shared furniture and barbecue wiped, glass balustrades done on both faces with the base channel cleared of grit.

They also need their drains kept clear, and this is the part that is not a cleaning issue until suddenly it is a very expensive building issue. A terrace outlet blocked with leaf litter turns a flat roof into a shallow pond, and a shallow pond on a hundred-year-old slab finds its way into somebody’s ceiling. Clearing the outlets takes a cleaner ninety seconds and it is in our scope, because the alternative is an insurance claim and a very unhappy annual general meeting.

One contact, one scope, one document

We ask every Alexandria scheme to nominate a single point of contact — the strata manager, the building manager, or the chair. Not because we are inflexible, but because a scope amended verbally by four separate owners over eight months is not a scope any more, it is a disagreement waiting for somewhere to happen. One channel, and everything that changes goes into the written scope.

Then a named supervisor audits the building monthly against that scope, in writing, and sends the result to that contact. It lists what was done and what was missed, because an audit that never finds anything is not an audit. The committee gets a document to table at the meeting rather than an argument about whether the fire stairs have been touched since March.

Who we are, and where we are

Clean Best is a standalone company operating from 54 Columbia Rd, Seven Hills, in western Sydney. Alexandria is on the other side of the city, and we say so plainly rather than implying a proximity we do not have. We have not measured the drive, so we do not publish one. Your building instead sits on a scheduled run with a named day and an arrival window written into the agreement — which, for a strata scheme that needs the bins presented before seven on a Tuesday, is worth considerably more than a claim of being nearby.

If your scheme also wants cleaning outside this suburb, the wider company operates across the metropolitan area: Clean Best Group is the parent company behind this Alexandria site and takes buildings in the areas we do not cover from here.

The price is confirmed in writing before the first visit, off a free walkthrough of the actual building at the hour we would actually be in it. Periodic items — carpet extraction in the corridors, a basement wash, high-level glazing — are quoted as separate lines so the committee can approve or decline each on its own merits, rather than discovering them inside a single number.

What's included

What a standard Alexandria strata scope covers

Common property only. Lot interiors are the owner's business, and a scope that blurs that line causes trouble at the first invoice.

  • Lobby and entry: floors, glass, doors, intercom panel and mail area
  • Exposed brick walls soft-brush dusted, never wet-washed
  • Concrete common floors dust-mopped then damp-mopped at neutral pH
  • Open steel stairs: treads, nosings, handrails and the underside of each flight
  • Corridors and landings, including the skirting and the light switches
  • Fire stairs, which almost nobody looks at and everybody eventually inspects
  • Lift car, mirrors, control panel and the door track where grit collects
  • Bin room washed every visit, bins moved and the floor beneath them cleaned
  • Basement car park swept, lift lobby and stair access cleaned
  • Roof terrace or courtyard: hard surfaces, shared furniture, glass balustrades
  • Terrace and courtyard drains cleared of leaf litter before they block
  • Cobwebs, glass fixings, door furniture and shared laundry if the building has one

Pressure washing a basement slab, oil-stain remediation, corridor carpet extraction and any high-level or external glazing are quoted separately, so the committee can approve each on its own merits.

Surface by surface

Common property in a conversion, treated correctly

Three of these rows exist only because the building used to be a factory. A 2005 apartment block has none of them.

Common-property surfaces in Alexandria strata buildings, how Clean Best treats each, and why.
SurfaceHow we treat itWhy it matters
Brick lobby wallsSoft-brush dusting of courses, ledges and mortar linesNever wet-washed — brick holds water and blooms salt on the face
Concrete common floorsDust-mop then damp-mop, neutral-pH detergent onlyAn alkaline cleaner strips the seal and the slab starts absorbing
Open steel stairsTreads, nosings, handrail and the underside of every flightThe underside is visible from the floor below. It is never in a cheap scope.
Glass balustradesBoth faces where reachable, plus the fixings and the base channelThe base channel collects grit and is the part that always gets skipped
Bin roomFloor washed, bins moved and cleaned beneath, room deodorisedEvery visit. This is the most complained-about room in any building.
Basement car parkSwept, lift lobby and stair access cleaned, visitor bays donePressure washing and oil remediation quoted separately
Roof terraceHard surfaces washed, shared furniture wiped, drains clearedBlocked terrace drains cause water ingress claims. We clear them.
LiftsCar interior, mirrors, control panel, and the door trackThe door track is where the grit lives and where the noise starts

Nothing here is a price and nothing here is a claim about a building we have not walked. The site inspection is where we confirm which of these your scheme actually has.

Pricing

An Alexandria price comes off the floor, not off a rate card

We price what we can see: floor area, what the surfaces actually are, how the space is used, when we can get in, and how often. A published rate cannot see a 300 square metre studio with a polished slab, a mezzanine and a roller door. So we do not publish one. Your figure is fixed, given to you in writing before the first visit, and there is no lock-in contract behind it.

Small Alexandria tenancy

Ground-floor suites, single studios, one-room clinics and boutique retail up to roughly 200m², usually with one amenities block.

  • One to three visits a week, timed to when the roller door comes down
  • Bins, kitchen, washrooms, floors and street-facing glass every visit
  • One named cleaner who learns the space rather than guessing at it
  • Consumables handled by us or left with your existing supplier

Fixed price, in writing, before anyone starts.

Most common in 2015

Mid-size Alexandria floor

Warehouse-conversion studios, agency and design floors, medical suites and showrooms from roughly 200m² to 800m².

  • Nightly or alternate-night service, finished before the first stand-up
  • Mezzanine, stair treads and the underside of the balustrade included
  • Rotating detail work — sawtooth glazing sills, exposed conduit, brick ledges
  • Named supervisor and a written monthly audit against your scope

Fixed price, in writing, before anyone starts.

Large or multi-tenancy

Whole converted warehouses, buildings split into several studios, schools, and strata complexes above roughly 800m².

  • Dedicated crew with documented after-hours access and key control
  • Machine scrubbing plus periodic sealed-concrete and carpet programs
  • Site register, cleaning schedule and induction records kept current
  • SWMS, safety data sheets and insurance certificates supplied up front

Fixed price, in writing, before anyone starts.

Free walkthrough in Alexandria, then one written figure inside 24 hours.

How it works

Starting in Alexandria, in four steps

  1. 1

    Ring us and describe the space

    Call 1300 494 983. We want to know what the building was before it was your office: slab or timber, brick or plaster, sawtooth roof or flat, mezzanine or not.

  2. 2

    We walk it, at your hour, free

    A supervisor comes to the Alexandria address and looks at the real thing, at the time of day we would actually be in it. That is the space we quote from.

  3. 3

    Fixed price and a written window

    Within 24 hours: one figure, a task list split into every-visit, weekly and periodic work, and the day and time band your cleaner will arrive in.

  4. 4

    The same cleaner starts

    Inducted on your access and your surfaces, starting on the agreed date, with a named supervisor auditing the site monthly against the written scope.

FAQ

Strata cleaning in Alexandria: what committees ask

What does strata cleaning cover in an Alexandria building?

Clean Best cleans the common property: the lobby and entry, lifts and lift tracks, internal stairs and fire stairs, corridors and landings, the bin room, the basement car park and its lift lobby, the mail area, any shared roof terrace or courtyard, and the gym or shared laundry if the building has one. Lot owners' interiors are not common property and are not part of a strata scope. What is and is not included goes into the written scope so the committee has a document rather than an understanding.

Why is a warehouse-conversion building different?

Clean Best scopes Alexandria conversions differently because the common property is made of different things. A purpose-built apartment block has painted plasterboard corridors, carpet and a tiled lobby. A conversion has exposed brick, a concrete slab, open steel stairs with visible undersides, original timber and steel details, and often a roof terrace where a factory roof used to be. Brick cannot be wet-washed, concrete needs neutral pH, and the underside of an open stair is visible from below in a way a boxed stair never is.

Who do you take instructions from — the committee or the agent?

Clean Best takes instructions from whoever the strata scheme nominates, and asks that it be one point of contact rather than several. Usually that is the strata managing agent or the building manager, sometimes the chair of the committee. What matters is that the scope is written and the instructions come through one channel, because a cleaning scope that gets amended verbally by four different owners is a scope that is about to become a dispute.

How do you handle the bin room?

Clean Best cleans the bin room on every visit — floor washed, bins moved and the floor beneath them done, chute base cleared if there is one, and the room deodorised. On collection days we present and return bins where that is part of the scope. The bin room is the single most complained-about space in almost every strata building, and it is almost always the one line the cheapest quote has quietly reduced to a fortnightly item.

Can you clean the basement car park?

Clean Best sweeps or machine sweeps basement car parks in Alexandria and cleans the lift lobby, the stair access and the visitor bays as part of the strata scope. Full pressure washing of a basement slab, oil-stain remediation and line remarking are different work with different equipment and are quoted separately. We will tell you honestly whether your basement needs a wash or just a proper sweep, rather than selling you the expensive answer by default.

Do you clean the roof terrace?

Clean Best cleans shared roof terraces, courtyards and podium spaces where they are common property in an Alexandria building. That means sweeping, washing down hard surfaces, wiping shared furniture and barbecues, clearing drains and outlets of leaf litter, and cleaning the glass balustrades. Conversions frequently have a terrace where the factory roof once was, and terrace drains blocked with leaves are the origin of a surprising number of water-ingress claims.

How does the committee know the work was done?

Clean Best assigns a named supervisor to every Alexandria strata site, who audits the building monthly against the written scope and sends the findings to the nominated contact — including anything that was missed. The same cleaner attends every visit, which means the building gets someone who knows which light in the fire stair has been out for a month and which bin is always left in the wrong bay. Committees get a document to table, not a verbal assurance.

Is there a lock-in contract for strata work?

No. Clean Best runs Alexandria strata sites on a rolling agreement with thirty days notice, which is deliberate: a committee changes, priorities change, and a cleaner who has to be endured for three years because of a signature is a cleaner with no incentive to improve. The fixed price is confirmed in writing before the first visit, and periodic work — carpet extraction, basement washing, high-level glazing — is always quoted as a separate line the committee can approve or decline on its own merits.

Get strata cleaning in Alexandria quoted against a written scope

A free inspection of the actual common property, one fixed written figure inside 24 hours, and a monthly audit your committee can table. Thirty days notice, always.

Call 1300 494 983Get a quote